We have a sizing guide to ensure you find the perfectly fitting piece. We also have the Multisizer ring gauge that you can purchase to find out your ring size, if barely used and sanitized you can send it back and get a refund for the ring sizer, something we like to do to keep them out of landfill.

We advise to clean your jewellery carefully and regularly with the cleaning cloth that comes with your order, to avoid a build up of grime from perfumes or any other sprays/creams you may use. We have a Jewellery Care page with more details on the do's and don'ts when it comes to wearing your gorgeous Jewellery so please check it out!!

We have online gift vouchers that can be purchased online from £10 to £150. Click here to buy now.

If you are wanting a different value than the ones we already offer just contact us and we can do this to your required amount.

You have a 30 day window to return your parcel in the same condition it was recieved in, with the original packaging.

To return your product, Please Contact us for return address and info.

Check our Return policy for more info.

Unfortunately, we cannot accept returns of earrings or cleaning products. This is for hygiene reasons and doesn't affect your statutory rights. We cannot accept returns on items that have been engraved, personalised or altered.

Gift Cards and Sale Items also can not be returned or refunded. For more info please check out our Refund and Return Policy.